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Approvari – Notary Services
Client Policies & Guidelines
General Terms
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We are Texas commissioned notaries following state law, recipient instructions, and industry standards.
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We are not a law firm and do not provide legal advice. For document drafting, we coordinate with independent Legal Document Preparation partners; separate fees apply.
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All signers must be willing, alert, and capable, either in person or online. Service may be declined if a signer appears coerced, impaired, or unable to understand the document.
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IDs must reasonably match documents. Bring recipient instructions if available.
Identification Requirements
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Valid government-issued photo ID (driver’s license, state ID, or passport).
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For RON, identity verification is completed on the platform before your session.
Witness Policy
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Some documents require witnesses.
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We provide witnesses for $25 each, or clients may bring their own.
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Witnesses must be disinterested and not named in the document.
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Recipient rules take priority if specified.
Remote Online Notarization (RON)
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Pricing: $40 initial session (includes 1 notarization, digital signature, and seal); $25 per additional notarization.
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Requirements: Camera-enabled device, stable internet, and quiet space.
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Records: Sessions are recorded and securely stored per Texas law.
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No-shows: Missed sessions or failed ID verification are non-refundable; one free reschedule within 7 days.
Mobile & In-Person Appointments
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Travel or after-hours fees may apply (quoted at booking).
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15-minute grace period; additional wait time billed in 15-minute increments.
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Travel and time fees apply for no-shows.
Apostille & Legalization Services
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We handle international documents, including federal filings like FBI background checks.
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Standard service includes state and courier fees. Additional fees may apply for embassies, federal agencies, shipping, or translation.
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Timelines are estimates; government or postal delays may occur.
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Pricing: Starts at $250 for 4–7 business days (1 document + notarization). Additional documents $100. Rush options available with extra charge.
Payments & Refunds
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Payment is due at booking or appointment (major cards and approved digital payments).
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Notary fees are non-refundable once completed. RON platform fees are non-refundable once ID verification is attempted.
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Apostille fees are refundable only if canceled before submission; government and courier fees are non-refundable.
Shipping & Handling
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Documents returned via trackable courier or postal service.
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We are not liable for delays, loss, or damage once the carrier accepts the package. Insurance available on request.
Document Acceptance
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We follow recipient instructions whenever possible.
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Final acceptance is determined by the receiving agency.
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Corrections due to our error are completed at no extra cost.
Rescheduling & Cancellations
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Clients may reschedule once with 12+ hours notice at no charge; shorter notice may incur a fee.
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Provider reschedules are coordinated with the next available time or a trusted partner.
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Emergencies or weather may require alternative scheduling.
Privacy
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We collect only information necessary to provide services and comply with law.
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RON recordings and identity data are stored securely.
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Personal information is never sold; shared only with necessary service partners.
Right to Refuse Service
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Service may be declined for suspected fraud, incomplete documents, missing ID, unacceptable behavior, or violations of law or professional standards.
Accessibility & Language
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Signers must understand the document.
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If an interpreter is required by the recipient, clients must arrange one in advance.
Policy Updates
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Policies may change to reflect law, platform, or process updates.
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The latest version will always be available on our website.